Customer Service
 |
Your comfort is our utmost priority. You can always in your question to us at salesenquiry@wellnessorigin.com. We will be glad to assist you, we want you to have a pleasant shopping experience.
We would like to hear from you! Your feedback, suggestion, opinion and comment are very important to us, and we read every message that we receive. You may wish to send us an email and we promise to respond to you in 24 hours.
Customer Service: customerservice@wellnessorigin.com
Sales Enquiry: salesenquiry@wellnessorigin.com
< Back to Top >
We understand face to face or phone conversation is important to have your questions answered. Our sales consultant will be glad to have a face to face consultation with you regarding regarding our product and service. You can send us your questions and contact information at customerservice@wellnessorigin.com. Our sales consultant will call to set up an appointment with you.
(We regret to say that this service is only available to Singapore residents only. We are working our best to expand this service to international customers as soon as we can.)
< Back to Top>
How do I place an order?
You may place an order via our website, email or phone.
Customer Service Hotline : +65-9646 7672
Website: www.wellnessorigin.com
Email: customerservice@wellnessorigin.com
How can I add items to an order I've already placed?
Please have your order number handy, then call hotline at +65-9646 7672. We will be happy to assist you.
What forms of payment do you accept?
We accept Cash on Delivery for all orders at the moment. We are now working on the online payment system to give you convenient of credit card purchase online.
< Back to Top>
How long will it take for my order to arrive?
We will deliver your goods in 3 days from the date of purchase. We will call you to fix an appointment for the delivery.
Do you deliver on weekends?
Yes, we do provide delivery on the weekend as well.
Can I change the shipping address after the order is placed?
Yes. Please call for customer service hotline or email us and we will be happy to change the address provided the order has not already shipped.
What are your delivery charges?
Order Greater Than |
And Order Less Than |
Delivery Charge |
International
|
$1 |
$100 |
$20 |
Please email Customer Service to enquire |
$101 |
$200 |
$10 |
|
$201 |
- |
FREE |
< Back to Top >
Do you ship internationally?
Yes. Please send us an email at customerservice@wellnessorigin.com and we will be happy to help arrange for any overseas shipment.
< Back to Top >